Privacy Policy – Neons Dreams


Neons Dreams Privacy Policy

Last updated: [Date]

Introduction

This privacy policy aims to inform you about how we collect, use, and protect your personal data when you visit our website neons-dreams.com.

Types of Data Collected

We collect the following types of data:

  • Identification information: first name, last name, email address, phone number.
  • Payment information: data necessary for processing payments (e.g., credit card number).
  • Shipping information: shipping address.
  • Browsing data: connection data, IP address, browser type, access time.

Purposes of processing

We use your personal data for the following purposes:

  • Processing and managing your orders.
  • Communicating with you (order confirmation, delivery tracking, etc.).
  • Improving our website and services.
  • Sending promotional offers and information about our products (if you have consented to receive these communications).

    • Legal basis

    The processing of your personal data is based on:

  • Your consent (for sending marketing communications).
  • The necessity of performing a contract (for processing your orders).
  • Compliance with a legal obligation (e.g., retention of tax data).

    • Data Retention Period

    We retain your personal data for the period necessary to fulfill the purposes for which it was collected, and in accordance with applicable legal obligations:

  • Customer Data: 5 years after the last order.
  • Payment Data: 13 months for credit card payment data.
  • Marketing Data: until you withdraw your consent.

    • User Rights

    In accordance with applicable regulations, you have the following rights:

  • Right of Access: You can request information about the personal data we hold about you.
  • Right to Rectification: You can request the correction of your data inaccurate.
  • Right to erasure: You can request the deletion of your personal data under certain conditions.
  • Right to restriction of processing: You can request the restriction of the use of your data.
  • Right to data portability: You can request to receive your data in a structured format.
  • Right to object: You can object at any time to the processing of your personal data.

    • Data recipients

    The personal data we collect is intended for our team and may be shared with third parties in the following cases:

    • Payment service providers (Stripe, Klarna).
    • Carriers for the delivery of your orders.
    • Legal authorities if necessary.

    Transfers Outside the EU

    We do not transfer your personal data outside the European Union unless this is necessary for processing your payments or for specific services, in which case we ensure that appropriate safeguards are in place.

    Cookies

    We use cookies to improve your experience on our website. Cookies are small files that are saved on your device. You can manage your cookie preferences through your browser, but this may affect your browsing experience.

    Security Measures

    We implement appropriate security measures to protect your personal data against unauthorized access, loss, or destruction.

    However, no method of transmission over the Internet or method of electronic storage is completely secure.

    Data Controller Contact Information

    For any questions regarding this privacy policy or to exercise your rights, you can contact us at:

    • Email: info@neons-dreams.com
    • Phone: +33 4 80 95 98 35
    • Address: 15, IMPASSE DES EPINGUY, 74100 VETRAZ-MONTHOUX, France

    Changes to the Privacy Policy

    We reserve the right to modify this privacy policy at any time. We will inform you of any changes through our website.

    Thank you for your trust and loyalty.